Shipping & Returns

Each woody’s block is carefully hand crafted with you in mind, with lots of love added.​

Return Policy

All defined terms used below shall have the meanings set forth in our Terms and Conditions. See Term & Conditions.

Order Cancellations

Orders that you submit online are processed immediately and may not be cancelled.

 Returns

All products created by Woody’s Block Shop are made from only the best materials; therefore, the products are of the highest quality possible. However, all customers are entitled to return their product within 30 days of delivery in case their purchase not be to their satisfaction and fulfill any of the below criteria:

  • The item/s received are not as described on the site
  • The item/s received are not the same as what you’ve ordered
  • The item/s received is faulty
  • The Print Quality does not match your expectations

 

Shipping

To initiate a return, please email us at [email protected]  We require a receipt or proof of purchase to accompany your return.

You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.

 Refunds and Exchanges

After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.

If your return is accepted by Us, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.

 General

If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.